AcousArt Shipping Policy
Artwork Packaging at AcousArt
At AcousArt, we prioritize the safe delivery of our artworks to your doorstep. Our packaging process ensures that each piece is handled with care and arrives in pristine condition.
Ships in a Cardboard Box
For large-size artworks with stretched or framed components, your item will be securely packed in a well-protected cardboard box. We adhere to strict packaging standards, providing ample support to ensure your artwork's safe journey from AcousArt to your home.
Ships in a Crate
Small-size artworks with stretched or framed elements are shipped in a robust wooden crate. Our large artworks are dispatched in sturdy crates designed for global art shipping. The crate includes packaging materials that meet stringent guidelines to secure the artwork in place, ensuring a tightly sealed delivery.
Ships in a Tube
Exclusively for canvas items, your artwork will arrive rolled in a dent-resistant tube. This method is particularly suitable for oversized works, offering lower shipping costs. Rolled works can be easily stretched or framed by a local framer upon arrival. We recommend sending paper works directly to your framer for cautious unrolling.
Shipping Time
Expect your artwork to be delivered within 5-7 days via FedEx/DHL.
Creating Time
Our professional artists hand-paint each order in 1-2 weeks. During the process, you'll receive photos and videos, allowing you to express preferences about colors and shades. Only when you are completely satisfied will we proceed with the delivery.
Delivery Partners
Depending on the destination and artwork size, we utilize trusted delivery companies like FedEx, DHL, or TNT, as well as specialized art delivery services.
Worldwide Delivery
AcousArt delivers artworks worldwide. If you have concerns or unique delivery requirements, contact us, and we'll find a solution, no matter where you are.
Shipping Costs
Shipping costs are inclusive, regardless of the destination.
Artwork Insurance
Rest assured, AcousArt organizes and insures the transportation of your artwork. There are no hidden costs, and your purchase is fully protected.
Multiple Artworks
Under normal circumstances, if you purchase several artworks, they may be delivered together.
Different Delivery Address
We deliver to the address provided in your order. If the artwork is a surprise or a gift, inform us so we can coordinate accordingly.
For any inquiries or assistance, feel free to reach out to us at info@acousart.com.