Absolutely! At Acousart, your satisfaction is our top priority. Once the artwork is complete, we will provide you with both a photo and a video preview. This allows you to review the final product and ensure it meets your expectations before it is shipped to you.

Yes, we are happy to accommodate your custom requests. Whether you need adjustments to the size, color, or design, we can tailor the artwork to your preferences. Please reach out to us via email at info@acousart.com with your detailed requirements, and we will create a custom order specifically for you.

It depends on the option you select when placing your order. We offer four framing choices: Only Canvas, Wrapped Canvas, Framed Canvas, and Framed Acoustic Canvas. You can choose the option that best suits your needs.

Typically, our artists complete the artwork within 14 days, which includes both the painting and drying processes. However, for more intricate pieces, completion may take up to 20 days. We will keep you updated throughout the process so you know when to expect your artwork.

Certainly! If you would like the artist to sign the artwork, simply let us know during the checkout process, and we will ensure your request is fulfilled.

Yes, the prices listed on Acousart are all-inclusive. This means there are no hidden fees, and the price you see already covers shipping costs, import duties, and sales tax. We believe in transparent pricing to ensure a hassle-free experience.

We accept a wide variety of payment options, including PayPal, Shopify Pay, MasterCard, Visa, Apple Pay, and Google Pay. You can choose the method most convenient for you at checkout.

After the artwork is completed, we aim to ship it from our warehouse promptly. Most international destinations receive their orders within five days after shipping. In total, we strive to deliver your order within two weeks from the time of purchase. For more complex or customized pieces, the maximum delivery timeframe is three weeks.

Yes, you will receive regular email updates regarding your order. This includes order confirmation, updates on the status of your artwork, and a tracking number once it has been shipped, allowing you to monitor the progress of your delivery.

We offer a 30-day return policy in case your artwork arrives damaged or if you encounter any issues with the product. You can request a refund or a replacement within this period. Please refer to our dedicated Refund Policy page for further details on how to initiate a return.

Yes, we work with businesses such as architects, designers, real estate developers, and more. We offer trade accounts with special pricing and privileges on our website. If you're interested in opening a wholesale account with us, please contact us at info@acousart.com for more details.